Wednesday, July 20, 2016

Understanding the Basics of Dental Insurance

When your medical or dental insurance sends you an explanation of benefits (EOB) in the mail, do you throw it unopened on a pile of paperwork that includes the deferment paperwork for your student loans from 1962?  Or are you thinking "What the heck is an explanation of benefits?"  If you do open it, does it hit you like a Rorschach Inkblot test? You think there is something important you are supposed to be able to see, but you can't quite figure it out.  When you ask your HR person at work to explain the basics of the group dental plan does he or she say "It covers some stuff" or "We have a group dental plan?"

Your group dental plan is very different than your medical plan.  Here is what you need to know:

1) Deductible - Typically $25 or $50.  This is applied and paid by you when you have your first appointment for dental treatment like a filling or crown. Most plans do not apply this deductible toward your exams and cleanings, therefore no money is due from you during these types of appointments.

2) An annual maximum benefit -  This is typically $1000.00 - $1500.00.  Most plans are calendar year. When the insurance has paid benefits up to this amount you are cut off until next plan year. On January 1st of the next year your maximum is available to you again.

3) The annual maximum benefit is paid out in percentages depending on the type of service you have at the dentist.  Typically:

Type 1 services (Preventative) 100% coverage - exams, x-rays and cleanings, fluoride and sealants for kids up to a certain age.

Type 2 services (Basic restorative) 80% coverage - fillings, root canals, extractions, periodontal scaling and root planning (deep cleanings).

Type 3 services ( Major restorative) 50% coverage - crowns, build ups, posts, dentures, bridge work.

So know you know the basics! Easy right?  That's what Mrs. Hellgren said back in '75  in grammar class.  Then she uttered the mind wrenching word "Exceptions".  "I before E except after C" The hell had begun. (Is that an incomplete sentence?) Anyway....

The biggest pit falls to look for in your group plan are the following "exceptions":

WAITING PERIODS: Woops!  You have to wait 6 months from your effective date on the group dental plan for Type 2 services to be covered!

MISSING TOOTH CLAUSE: If the tooth was missing prior to your effective date with the group plan, too bad. They are not going to pay to replace it with a bridge or implant.

FREQUENCYS: The group plan allows certain services at certain intervals. Cleanings every 6 month plus 1 day.  (I'm not kidding, have your cleaning 1 day too soon and you insurance won’t cover it.)  Full sets of x-rays are usually limited to every 3-5 years. That means if you switch dentists you want to have those x-rays sent over before you arrive.

INSURANCE VARIES BY EMPLOYER: The group plan purchased by each employer can be different even if it is from the same insurance company. An employer might purchase a plan with a lower premium which means that the coverage will be lower for the plan participants.

Now that you know the basics, how do your maximize your benefits?  Most importantly, GO TO YOUR DENTIST!  "Use it or lose it!"   What we are trying to say is that your group plan is like someone saying they will pay a percentage of your bar tab. How often does that happen? So find out what your plan covers and use it to the maximum - we find out the details for you anyways. Insurance companies love it when you pay your premium and then NOONE uses the insurance! Don't get us wrong, we love dental insurance. It facilitates oral health and helps people who could absolutely NOT afford a check up and cleaning, get one for free!

Make sure you go to a dentist who is actually CONTRACTED with your group plans insurance company - we are with most insurance companies. We are contracted to only charge you the agreed upon fee schedule with the insurance and collect only your portion for covered services. Most dentists in the Chicago area have the same contracted fee schedule with most insurance companies, so shopping around is pretty much a waste of your time.

Another cool thing that we do is give you a pre-estimate on how much you will have to pay out of pocket.  That way you see ahead of time how much the insurance will likely pay. We have the experience and knowledge of these basics and be able to give you a pretty accurate estimate before the treatment is performed.

In review:  Maximums, deductibles, percentages, and watch for exceptions! We are here to serve you and help you maximize your dental insurance benefits. Call us anytime if you have any questions and we will be glad to help you. 

1 comment:

  1. Hey great work.. I loved this post..Thanks for sharing this information. dentist in the area

    ReplyDelete